Cancellation & Refunds
Cancellation & Refund Policy
Last Updated: March 2026
We strive to ensure complete customer satisfaction. This policy outlines the terms for cancellations, returns, and refunds.
1. Order Cancellation
- Orders can be cancelled within 24 hours of placing the order.
- Once the order is shipped, cancellation is not allowed.
2. 7-Day Return Policy
We offer a 7-day return policy from the date of delivery. If 7 days have passed since your delivery, we cannot offer a refund or exchange.
3. Eligibility for Returns
- Product must be unused and in original packaging
- Product must be damaged, defective, or incorrect
- Proof of purchase is required
4. Non-Returnable Items
- Opened or used products
- Items damaged due to misuse
- Products without original packaging
5. Refund Process
- Once your return is approved, refund will be processed
- Refund will be credited within 5–7 business days
- Refund will be issued to original payment method
6. Replacement Policy
In case of damaged or incorrect products, we offer replacement instead of refund wherever applicable.
7. Shipping Charges
- Shipping charges are non-refundable
- Return shipping may be borne by customer unless product is defective
Contact Us:
For any cancellation, return, or refund queries, contact us at:
Email: info@jhumkamasale.in
For any cancellation, return, or refund queries, contact us at:
Email: info@jhumkamasale.in